Gaya APA

Franz, J, K, L, J, K. (2011). The Toyota way to continuos improvement : linking strategy and operational excellence to achieve superior performance . : The McGraw-Hill Companies, Inc.

Gaya MLA

Franz, Jeffrey, K., Liker,, James, K.. "The Toyota way to continuos improvement : linking strategy and operational excellence to achieve superior performance". : The McGraw-Hill Companies, Inc, 2011. Text.