Gaya APA

Djati, T, S, K, D, S, P. (2016). Organizational Citiszenship Behavior (OCB), service quality, and patient satisfaction: a case study of the nurses in private hospitals of Surabaya (Volume VI, No. 2, Juni 2016). : .

Gaya MLA

Djati, Thomas, Stefanus, Kaihatu, Dan, S., Pantja. "Organizational Citiszenship Behavior (OCB), service quality, and patient satisfaction: a case study of the nurses in private hospitals of Surabaya". Volume VI, No. 2, Juni 2016 : , 2016. Electronic Resource.