Gaya APA

Zulganef, S, A, P, S, H, H. (). The influence of customer relationship management and service quality on customer loyalty (case study at Pt.Berjaya Abadi Tour And Travel) . : UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT.

Gaya MLA

Zulganef, Sri, Astuti, Pratminingsih,, Santy, Hepty, Hexiawaty. "The influence of customer relationship management and service quality on customer loyalty (case study at Pt.Berjaya Abadi Tour And Travel)". : UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT, . Electronic Resource.